Your Data Rights

Request Your Data

You have the right to receive a copy of the personal information we hold about you. Use this form to make a data access request.

What Data We May Hold

Your name and contact details
Information about loved ones you've added
Service requests you've made
Messages and notes
Documents you've uploaded

How It Works

  1. 1Submit this form with your details
  2. 2We verify your identity to protect your data
  3. 3We compile your data and send it to you

Response Time

We'll respond within 30 days, as required by data protection law. Most requests are completed sooner.

Identity Verification

To protect your privacy, we may ask you to confirm your identity before releasing your data.

Data Access Request

Please use the email address associated with your account

We'll use this information only to process your request. See our Privacy Policy.

Prefer to Email?

You can also make a data request by emailing us directly:

hello@silverhelp.co.uk