Account Deletion
Delete My Account
We're sorry to see you go. Please read the information below carefully before requesting account deletion.
This action is permanent
Once your account is deleted, your data cannot be recovered. Please download any information you need first.
What Will Be Deleted
Your account and login details
Loved one profiles you've created
Service request history
Messages and notes
Uploaded documents and photos
Notification preferences
Legal Retention
We may need to retain some data for legal, accounting, or safety purposes. This is anonymised and not linked to your identity.
Processing Time
Account deletions are processed within 30 days. You'll receive confirmation when complete.
Before you go...
If you're having issues with your account, we'd love to help.Contact us and we'll do our best to resolve things.
Account Deletion Request
Need Help Instead?
If you're experiencing problems or have questions, please reach out before deleting your account:
hello@silverhelp.co.uk